FAQs & More
FAQs & More
Learn About Our Services, Process, and Work.
1. What services does Rekoodu offer?
We provide a comprehensive range of digital services, including web development, app development, graphic design, and video animation and miscellaneous services.
2. Which plans do you offer?
We offer three standard pricing plans to suit different needs. Our Starter Plan provides basic features ideal for small projects and individuals just getting started. The Premium Plan includes advanced features and added benefits, making it perfect for growing businesses looking to scale efficiently. For those with unique requirements, our Custom Plan offers tailored solutions designed specifically to meet your individual goals and specifications.
3. What payment options are available?
We provide two convenient payment options to suit your preferences. You can choose to make a Full Payment by paying the entire amount upfront. Alternatively, our Partial Payment option allows you to pay 50% of the total cost upfront, with the remaining balance due before delivery.
4. How do I confirm my order?
Once you’ve selected your plan, you can confirm your order by proceeding to the payment page. After payment, you’ll be redirected to the “Thank You” page where you can fill in the details of your project.
5. How to submit project details?
After confirming your order, go to the “Thank You” page and fill out the requirements form. Submit the form, and we’ll start working on your project.
6. What is the delivery timeline?
We guarantee fast processing and timely delivery of your project. The exact timeline will be provided based on the project’s complexity and scope.
7. Post-project support available?
Absolutely! We offer ongoing support even after your website or project is launched. If you need any assistance post-launch, we’re here to help.
8. Are revisions included in the process?
Yes, we welcome your feedback and include revisions in our process to ensure you are satisfied with the final result.
9. Upgrade plan mid-project?
Yes, you can upgrade your plan during the process if you feel you need more features or services. Simply contact us to discuss the upgrade options.
10. Can I cancel my project if needed?
If you need to cancel your project, please let us know as soon as possible. The cancellation policy may vary based on the project stage.